Savvy Life Skill: Understanding Motivations

We don't want our kids to be too good at reading people. We still have to survive questions about whether we like the clay ashtray they made us for Father's Day, or where Fido went after that last, fateful trip to the vet. But even though we may occasionally want to smooth over certain topics with our kids, we sure don't want other people hoodwinking them. It's a sad truth but, throughout life, friends, salespeople, colleagues, and bosses are going to tell our kids one thing while having different motivations in mind. That is why we must help our kids learn to "read people." This multi-faceted skill involves both IQ and EQ, as your kids must analyze arguments, understand common tricks, and observe and listen carefully. In addition to helping your kids develop IQ and EQ, you can discuss the following subjects and teach your children to become experts at detecting people's true motivations.
- Raise
awareness of the problem. Studies
show that 25% of communications involve some amount of deceit. Of course kids normally learn the
concept of deception quickly: after one experience trusting an older
playmate who says grass tastes like spearmint gum, your child will
understand that people don't always tell the truth. We don't want our kids to be completely
paranoid, but a healthy sense of skepticism would do them well.
- Analyze
motivations. Encourage
your kids to be aware of underlying
motivations. Some motives-like
profit and selfishness-are fairly obvious.
Your kid doesn't need a PhD in psychology to know why a salesman is
friendly. But some motives-like
boosting self-esteem or competitiveness-are much more complex, and often
cause people to react in surprising ways.
It is difficult to explain to a child why other kids feel the need
to make hurtful insults. Still you
should try. By discussing
underlying psychological motivations, your kids will become better at
understanding what makes people tick.
- Discuss
the techniques.
Everyone has their own favorite technique to get their way without
being straightforward: Grandma uses guilt, your local politician appeals
to emotion, newspaper columnists misconstrue statistics, and bullies use
intimidation. You can help develop
your child's ability to analyze motivations by discussing the common
techniques people use to accomplish their goals without being
completely honest. Ask your son,
"Do you think Kobe Bryant really likes those $200 dollar basketball shoes
he endorsed or do you think this is a marketing ploy to fool you into
nagging me for overpriced sneakers?"
Of course your son's response should be "Dad, Are you really
motivated to teach me a lesson on advertising or are you just trying to
find a reason to talk me out of wanting $200 sneakers?"
- Teach
your kids to be observant. Best-selling author Lillian Glass, a
celebrity psychologist who writes on learning to read people, credits all
of her abilities to a game she played with her father as a kid. He would ask her questions about minor
details of their day-someone's name or the color of a building. He would then give her rewards if she
got the answers right. This pushed
her to be extremely observant at all times, she claims, which is why she
is so good at reading people. Is
this technique proven? No. But, hey, Dr. Glass's theories got her
hired by Dustin Hoffman and Sean Connery, so it's worth a shot. At the least, encourage your kid to pay
attention to his surroundings, notice people's behaviors, and be a careful
listener. These skills are
important for your child even if he won't be the next Therapist to the
Stars.
- Discuss non-verbal cues. Explain to your kids that non-verbal cues can be much more important than language in conveying information. One of the foremost researchers on communication, Albert Mehrabian, found that people only convey 7% of information through words, while they convey 38% of information through tone of voice and 55% through body language. Contrary to popular belief, it isn't possible to pin down a single sure-fire way to read people (e.g., "If he scratches his nose he is lying"). Instead, the people who are best at reading body language get an overall sense of the hundreds of non-verbal cues, from tone to posture to eye contact to body motions. Your kid won't become an expert overnight, but you can help your child learn that there is much more than words in any message.
Kids can learn to read people and find hidden motivations. But what is the easiest way to learn what is driving someone? Ask! In other words, an awareness and understanding of the underlying reasons people behave in certain ways is important, but it is a skill best used in combination with good communication, assertiveness, conflict resolution, and problem-solving skills. By developing all these abilities your child will be well equipped to navigate the world, both personally and professionally.
Other Links:
What
makes people good at detecting lies
Persuasion techniques

